Privacy Policy-

Who we are

Our website address is:

Our main office is located at EFM Distribution, Brackmills Industrial Estate, Northampton, NN4 7PW


What personal data we collect and why we collect it

When accessing our site, we only collect cookies for analytical purposes. Our website’s ‘contact us’ page uses a contact form which will store your Name, Email and message.


Contact form

We store your personal information from the contact form so we can reply to your messages and analyse the types of queries we receive. This information is stored behind the scenes indefinitely. If you would like your personal information removing from the contact form, behind the scenes, you can contact us directly to have this removed at the address above.


When visiting our site, behind the scenes, we collect data on how it is being used and accessed. These are called cookies, which are files containing an identifier and are stored in a web browser and requested each time a new page is viewed. The use of cookies on our website is for analysis purposes and these help us analyse the use and the performance of our site and services.


Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.



We use Google Analytics to analyse the use of our website. Google Analytics gathers information by means of cookies. The information gathered relating to our website is used to create reports about its use. Google’s privacy policy is available at

Browsers allow you to refuse and delete cookies. Every browser is slightly different, you can obtain up-to-date information about stopping and removing cookies via these links: (Chrome); (Firefox); (Opera); (Internet Explorer); (Safari); (Edge).


Who we share your data with

Apart from the previously mentioned uses of your data, by default, we do not share your personal information with any other company or third-party provider.


How long we retain your data

If you leave a message, using our contact form, your message and personal information will be stored indefinitely behind the scenes. In addition to this, cookies are kept for analytical processes indefinitely. This is so we can reply to your messages and use this information to analyse the queries/ messages we receive.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

If you require any more information in regards to privacy-specific concerns you can contact us directly;


Or via

Post: EFM Distribution, Brackmills Industrial Estate, Northampton, NN4 7PW

How we protect your data

Your personal information is secured behind the scenes of our website and this is protected by a unique URL portal and a username and password login. We have a limited number of admin level accounts who have access to personal data left from the contact forms and these members of staff have received training on how to keep the information safe and delete if requested.

What data breach procedures we have in place?

If we believe we have had a data breach, we will contact the people affected by this and inform them of the personal information which may have been accessed. We will take the necessary action to prevent any further data breaches and liaise with the necessary parties to improve our security. Internally, if we believe we have a potential or an actual data breach, we will take the necessary steps to inform all affected and take action if necessary against the member of staff.